Shipping and delivery policy
Shipping & Delivery Policy
Last Updated: 17.08.2026
Thank you for shopping with Urban Pick Store.
Shipping Locations
We currently deliver products across India, subject to product availability and serviceability of the delivery location.
Order Processing
Orders are normally processed within 1–3 business days after successful order confirmation.
Orders may take additional time during:
- Sales and promotional periods
- Public holidays
- High-demand periods
- Unforeseen operational circumstances
Delivery Time
Estimated delivery time is generally 3–7 business days after dispatch.
Delivery times may vary depending on the customer's location, courier availability, weather conditions and other circumstances beyond our control.
Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is placed.
Order Tracking
Once your order has been dispatched, tracking information may be shared with you through the contact details provided at checkout.
Delayed Delivery
If your order is delayed, please contact our customer support team with your order number.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address.
If an order is returned because of an incorrect/incomplete address or repeated delivery failure, additional shipping charges may apply for re-shipment, where applicable.
Damaged Package
If your package appears damaged at the time of delivery, please contact us as soon as possible and provide photographs/videos of the package and product.